Pass Exam With Full Sureness – CIS-ITSM Dumps with 115 Questions [Q11-Q28]

NEW QUESTION 11
Which three statements are correct about change sets? (Choose three.)

NEW QUESTION 12
What is the relationship between User table and Location table?

NEW QUESTION 13
Which table is used to store all the searches performed against knowledge base articles?

NEW QUESTION 14
Which of the following statements best describes the purpose of “Enable wish list” checkbox in the catalog form?

NEW QUESTION 15
Which table is used to store emergency change requests?

NEW QUESTION 16
Leveraging this feature with Walk-Up Experience can eliminate the need for users to manually look up their name or email to join a walk-up queue.

NEW QUESTION 17
A company has a Lightning Page with many Lightning Components, some that cache reference data. It is reported that the page does not always show the most current reference data.
What can a developer use to analyze and diagnose the problem in the Lightning Page?

NEW QUESTION 18
Select the ServiceNow functionality that may be used in the Assess phase of Change Management to evaluate the potential impact of a Change.

NEW QUESTION 19
What process is responsible for defining and managing the lifecycle of all catalog items, by producing and maintaining the services in the catalog and ensuring that a central, accurate, and consistent source of data is provided?

NEW QUESTION 20
Your customer would like to add a field to the Something is Broken record producer form. Which formatter would you use to add the field?

NEW QUESTION 21
What should you do in order to edit the template used to populate fields of known error article created from a problem?

NEW QUESTION 22
How are Features related to Products and Releases?

NEW QUESTION 23
Your customer wants to limit the users who ate able to see internal Network requests, to members of the Network department.
Which roles would enable you to make these required changes?
Choose 2 answers

NEW QUESTION 24
A company represents their customers as Accounts that have an External ID field called Customer_Number__c. They have a custom Order (Order__c) object, with a Lookup to Account, to represent Orders that are placed in their external order management system (OMS). When an order is fulfilled in the OMS, a REST call to Salesforce should be made that creates an Order record in Salesforce and relates it to the proper Account.
What is the optimal way to implement this?

NEW QUESTION 25
Which of the following statements is true when an incident has several child incidents?

NEW QUESTION 26
Which of the following are valid states for Standard Change requests? (Choose all that apply.)

NEW QUESTION 27
When documenting requirements, it is important to include the customer preferred designed choices.

NEW QUESTION 28
User Criteria is used to determine who may order Items in a Service Catalog Category.