Dumps Moneyack Guarantee – 1Z0-1064-21 Dumps UpTo 50% Off [Q40-Q55]

NO.40 You need to extract all service Request (SR) data from your Engagement Cloud site fromthe last 12 months.
Identify two valid approaches to get this large volume of data.

NO.41 Identify three considerations before starting the configuration of assignment rules to service requests.

NO.42 You are creating orediting a SmartText entry. Which four options can you insert into the entry?

NO.43 Which three types of data are included in the interaction associatedwith a normal call flow?

NO.44 Your customer has three service request child categories under the top-level service requestcategory
“Accounts”:
* Gold Accounts
* Silver Accounts
* Basic Accounts
You now want to disable the “Silver Accounts” category.
Which option meets the requirement?

NO.45 You created two assignment rules for service requests using the Use Score option. For some service requests both rules return a result with the same total points.
What will be the expected result in the assignment of a queuefor these service requests?

NO.46 You are creating a shared SmartText entry. Which option do you need to select to define a time period during which the entry is available to users?

NO.47 You are starting a new Engagement Cloud project implementation, and one of your customer requirements is to share service request information through Oracle Social Network.
In which way can you enable the service requests to be shareable on Oracle Social Network?

NO.48 What is the main function of the Data Security Policies?

NO.49 Which two are true characteristics about the lifecycle of a service request?

NO.50 You are at the beginning of an Engagement Cloud implementation project and your team is not able to find some of the email setup tasks.
Which is the main reason for this issue?

NO.51 Identify two correct options about Application Composer, as the primary web-based tool within Engagement Cloud used to modify standard and custom objects.

NO.52 Which three steps are required to configure the system to send an email notification when a milestone has reached warning status?

NO.53 You have been instructed to implement the “My Knowledge” page for your customer’s Engagement Cloud site.
Which is the correct first action inconfiguring “My Knowledge”?

NO.54 What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?

NO.55 Which option describes the automated page presentation for incoming calls?