[Nov 05, 2026] Free WGU Certification Organizational-Behavior Exam Question [Q10-Q32]

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[Nov 05, 2026] Free WGU Certification Organizational-Behavior Exam Question

Organizational-Behavior dumps & WGU Certification sure practice dumps

WGU Organizational-Behavior Exam Syllabus Topics:

Section	Objectives
Foundations of Organizational Behavior	– Work attitudes and job satisfaction – Individual behavior in organizations – Definition and scope of organizational behavior
Leadership and Management	– Leadership styles and theories – Power, influence, and authority
Human Resource and Workplace Behavior	– Performance evaluation and feedback systems – Recruitment, selection, and onboarding concepts
Motivation and Performance	– Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory) – Goal setting and performance management
Teams and Group Dynamics	– Group decision-making and conflict resolution – Team formation and development stages
Organizational Structure and Culture	– Organizational design and structure types – Organizational culture and change
Ethics and Organizational Responsibility	– Ethical decision making in organizations – Corporate social responsibility
Communication and Decision Making	– Organizational communication processes – Decision-making models and biases

Q10. What is one of the six primary characteristics that define an organization’s culture?

Political orientation

Competitor benchmarking

Aggressiveness

Team orientation

Q11. Which dimension of the Fiedler contingency model is associated with the degree of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?

Task structure

Leader-member exchange

Leader-member relations

Position power

Q12. What is a purpose of employee evaluations?

To assist management in making human resource decisions

To measure the psychological symptoms of organizational dysfunctionality

To serve as a screening device for hiring new employees

To educate employees on the personalities of supervisors and help them adjust to management styles

Q13. What is a personal view of how one is supposed to act in a given group situation?

Role expectation

Role identity

Role perception

Role conflict

Q14. What is the impact of high group cohesiveness and well-defined performance norms on the productivity of a team?

The productivity of the team will improve significantly

The productivity of the team will improve slightly

The productivity of the team will remain low

The productivity of the team will remain as is

Q15. How can an organization transmit its culture to its employees?

By influencing the balance of cultural backgrounds of employees

By creating and repeating ritualistic activities

By requiring employees to memorize the mission statement

By studying employee gripes and complaints

Q16. An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person’s personality and behavior?

Personality and behavior are based solely on environmental factors.

The individual’s full potential may be determined by how well the individual adjusts to the requirements of the environment.

Studies demonstrate that environment influences behavior but has no influence on personality.

Environment is the single element in determining an individual’s behavior.

Q17. What is a characteristic employed by transactional leaders?

Provides vision and sense of mission

Promotes intelligence and rationality

Instills pride and gains trust

Promises rewards for good performance

Q18. How can an organization transmit its culture to its employees?

By requiring employees to memorize the mission statement

By influencing the balance of cultural backgrounds of employees

By studying employee gripes and complaints

By creating and repeating ritualistic activities

Q19. A team is struggling to resolve procedural issues that govern their performance. What should the team leader do to resolve the problem?

Research the problem and impose a solution

Rearrange roles within the team by adding members

Appoint an assistant team leader to track the struggles and report back

Ask questions and help team members talk through the problem

Q20. Employee A noticed that Employee B was late for work, and A’s perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A’s perception regarding whether B’s behavior was internally or externally caused?

Problem, criteria, and alternatives

Creativity, relationships, and expertise

Situation, attributes, and alternatives

Distinctiveness, consensus, and consistency

Q21. What is an aspect of cross-functional teams that makes them difficult to manage?

Cross-functional leaders prevent team members from making their own decisions.

It takes time to build trust and teamwork among people with different experiences and perspectives.

Team leaders cannot ensure that team members are located in the same work unit.

Cross-functionality fluctuates too frequently.

Q22. What is true about the relationship between performance evaluation and motivation?

Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.

The relationship is strongest when employees know that traits are the criteria used for the evaluations.

The relationship is strong for employees but weak for managers.

The relationship does not depend on the perceptual process.

Q23. In organizing a team to develop a new product for entry into the electronics market, management wanted to assign team members having characteristics common to effective teams. Which list specifies common characteristics of effective teams?

Members who are emotionally stable, members who fill role demands, and a manageable level of conflict

A climate of trust, members who score low on the personality characteristic of extroversion, and effective leadership

A climate of trust, members who fill role demands, and an absence of conflict

Effective leadership, members who score low on the personality characteristic of extroversion, and members who fill role demands

Q24. Which team type takes on many responsibilities of their former supervisors?

Problem-solving team

Self-managed work team

Virtual team

Cross-functional team

Q25. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?

Confrontation and smoothing

Smoothing and confrontation

Satisfying goals and smoothing

Compromise and superordinate goals

Q26. A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?

Assign individual roles rather than mutual team roles

Change work group roles at random

Share information but not engage in collective performance goals

Exercise collective control over the pace of work

WGU Organizational-Behavior Actual Questions and Braindumps: https://www.testbraindump.com/Organizational-Behavior-exam-prep.html

[Nov 05, 2026] Free WGU Certification Organizational-Behavior Exam Question [Q10-Q32]

WGU Organizational-Behavior Exam Syllabus Topics:

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